About Our Business

RichLink leads the way in the mobile retail industry, serving as OPPO’s most trusted and premier authorized partner. From day one, our core focus has been to make OPPO’s state-of-the-art technology and innovative mobile devices accessible to consumers far and wide.

We pursue a simple yet meaningful mission: to enrich customers’ digital experiences by providing access to OPPO’s high-end smartphones and comprehensive related services. We are convinced that cutting-edge mobile technology should be for everyone, and we aim to be the key link that aligns OPPO’s groundbreaking products with the varied demands of our diverse clientele.

Advantage

Expert Team Support

Trained professionals provide personalized device selection guidance, ensuring customers find the perfect OPPO product for their needs.
In-depth product knowledge allows for seamless troubleshooting and technical advice.

Comprehensive After-Sales Coverage

Comprehensive After-Sales Coverage End-to-end support, including post-purchase assistance, warranty claims, and repairs.
Access to OPPO’s genuine accessories and spare parts for a unified ecosystem experience.

Rapid Response Mechanism

Technical issues resolved promptly (within 24-48 hours for most cases).
Proactive communication to keep customers informed throughout the service process.